Frequently Asked Questions

• Do I have to pay extra shipping fees for bulky material handling items like Pallet Trucks?

  Nope! All prices include free delivery (within qualifying shipping zone areas).
• What are the benefits of using reusable pallets vs traditional wood pallets?

  There are many benefits and advantages to using reusable pallets over traditional wooden pallets. Reusable pallets are a more sustainable choice, as they can be used multiple times, minimizing waste in landfills. By reducing the demand for new wood, reusable pallets help to conserve forests, and by reducing the need for manufacturing and transporting new pallets, reusable pallets can lower carbon emissions. When empty, reusable pallets nest atop one another for cost-effective return freight and storage space use. The conical feet allow for secure nesting ratios of up to 4:1. The material that makes up our reusable pallets is lightweight, and unlike wooden pallets, does not rot, splinter, or grow mildew. Overall, reusable pallets offer a sustainable, cost-effective, and efficient alternative to traditional wooden pallets.
• What kind of products do you offer for moving items around an warehouse?

  We have a large range of equipment and tools suited for moving items throughout facilities. This range includes general purpose carts, equipped with shelves and lip edges – great for small parts. We also sell wood dollies which are easy to transport and have a high capacity for moving items from one place to another. Along with the dollies, we carry hand trucks, platform trucks, and pallet trucks which are effective for moving products or skids throughout your facility. For lifting pallets vertically, we offer an EZ Loader product, which raises and lowers the pallet as the load weight changes to keep it at a convenient working height.
• Do you sell rolling ladders?

  Yes, we carry different size options of rolling ladders, to suit your need best. The ladders are equipped with casters that retract under the operator’s weight and cause rubber feet to drop down. The rolling ladders are built from rugged steel tubing, and complete with non-clogging slip-resistant steel steps. At KeyPak, we also offer a portable folding ladder, that with its foldable locking design helps to save on storage space when not in use.
• I am looking for a specific material handling item that I don’t see in your catalogue. Can you source it for me?

  Absolutely! If you're unable to find a specific item, our dedicated sourcing team is here to help. Get in touch with one of our PakPro’s at sales@keypak.ca and we will be happy to look into sourcing the item for you.